Holiday Retail Associate: Gift & Service Expert

Pottery Barn; Chicago (IL); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Discounts

Team environment

Career development

Job summary

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to support Pottery Barn during the busy holiday season, delivering a welcoming shopping experience. You will assist customers, process sales on the POS, stock and replenish merchandise, and keep the store organized and inviting.

Flexible evenings, weekends, and holiday availability required. Pay is $17.05 per hour, with associate discounts and a collaborative team environment.

Qualifications

• High school diploma or equivalent preferred.
• Ability to stand and move throughout the store for extended periods.
• Ability to operate a point-of-sale (POS) system.
• Ability to lift and move merchandise up to 75 pounds using appropriate equipment and safe lifting techniques.
• Flexible availability, including evenings, weekends, and holidays, based on business needs.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, gift ideas, promotions, and store services.
• Accurately process sales, returns, exchanges, and other POS transactions.
• Help achieve store sales goals through product knowledge and personalized recommendations.
• Receive, process, ticket, stock, and replenish merchandise throughout the store.
• Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.
• Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
• Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
• Work collaboratively with teammates and support the store wherever business needs require.
• Follow all company policies, safety standards, and operational procedures.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Retail sales

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to support Pottery Barn during the busy holiday season, delivering a welcoming shopping experience. You will assist customers, process sales on the POS, stock and replenish merchandise, and keep the store organized and inviting.

Flexible evenings, weekends, and holiday availability required. Pay is $17.05 per hour, with associate discounts and a collaborative team environment.