Hockey Arena Front Office Coordinator

USA Hockey Arena; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

USA Hockey Arena in Plymouth, MI seeks a Front Office Administrator to support daily office operations and services. Responsibilities include handling calls, registrations, invoicing, and front desk duties while coordinating with arena staff and programs.

The role requires strong communication, organization, and multi-tasking abilities, with a customer-service focus and basic hockey knowledge. Working hours are Monday–Friday, 9:00am–2:30pm, on-site.

Qualifications

• Excellent written and oral communication skills.
• Detail oriented and accurate.
• Highly organized with ability to multitask.
• Self-directed and able to complete projects with limited supervision.
• Proficient with Microsoft Word, Excel, and Outlook.

Responsibilities

• Answer phones and direct calls professionally.
• Maintain ice schedule and day-to-day ice sales.
• Register learn to skate, learn to play, and rec hockey registrations.
• Oversee rostering for USA Hockey teams.
• Operate front office POS register.
• Produce and deliver monthly ice invoices.
• Greet visitors and supervise customer service window.
• Maintain tidy main office and filing systems.
• Order and manage office supplies.
• Handle mail and shipping.
• Provide administrative support for arena programs and events.

Skills

Communication

Multitasking

Organization

Microsoft Office

Customer Service

Hockey knowledge

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

USA Hockey Arena in Plymouth, MI seeks a Front Office Administrator to support daily office operations and services. Responsibilities include handling calls, registrations, invoicing, and front desk duties while coordinating with arena staff and programs.

The role requires strong communication, organization, and multi-tasking abilities, with a customer-service focus and basic hockey knowledge. Working hours are Monday–Friday, 9:00am–2:30pm, on-site.