Concessions Guest Experience Associate

Workstream; Plymouth Charter Township (MI); On-site; USD 17,000 - 21,000; Part time

Job summary

USA Hockey Arena in Plymouth, Michigan is seeking a Concessions Team Member to join our fast-paced service team. No experience is required, but a friendly, positive attitude and a willingness to help guests is essential.

You will greet guests, take orders, keep concessions areas clean, coordinate with management on issues, and contribute to a welcoming visit. This role is a great entry point into food service with room to grow.

Qualifications

• Strong prioritizing, organization, problem solving and decision making skills.
• Ability to handle multiple tasks and balance fluctuating workload.
• Strong interpersonal skills.
• Possess good communication skills.
• Attention to detail and ability to take initiative a must.
• Responsible behavior and professional image.
• Must have a positive attitude.

Responsibilities

• To greet, welcome, thank and invite our Guests back, ensuring an enjoyable visit by everyone.
• To accommodate our Guests time restrictions by giving prompt, courteous service.
• To take accurate food and beverage orders.
• To assist Management by informing them of maintenance problems and any Guest issues.
• To assist in the upkeep of the concessions areas - be sure everything is always clean and well maintained.
• To demonstrate an enthusiastic and upbeat attitude.
• To be a team player.

Skills

Prioritizing

Organization

Problem solving

Communication

Attention to detail

Positive attitude

Job description

USA Hockey Arena in Plymouth, Michigan is seeking a Concessions Team Member to join our fast-paced service team. No experience is required, but a friendly, positive attitude and a willingness to help guests is essential.

You will greet guests, take orders, keep concessions areas clean, coordinate with management on issues, and contribute to a welcoming visit. This role is a great entry point into food service with room to grow.