Host

USA Hockey Arena; Plymouth Charter Township (MI); On-site; USD 16,531 - 22,041; Full time

Job summary

USA Hockey Arena in Plymouth, Michigan is seeking a friendly Host/Hostess to welcome guests, seat parties, and help manage the front-of-house flow during events. You will report to the Manager on Duty and play a key role in delivering excellent service.

Responsibilities include handling reservations, answering phones, packaging To Go orders, and maintaining a clean, organized host stand and restrooms while supporting overall guest satisfaction.

Qualifications

• Must be 16 years of age.
• Cash accountability and accuracy.
• Strong guest service skills.

Responsibilities

• Reports directly to the Manager on Duty.
• Responsible for hospitality and guest satisfaction.
• Greet and seat guests.
• Answering phone.
• Taking and packaging of To Go orders.
• Taking all information in regard to reservations.
• Cleanliness in regard to Host/Hostess stand and restrooms.
• To help ensure overall guest satisfaction in any way possible.

Skills

Cash handling

Guest service

Age 16+

Job description

Requirements:

• Must be 16 years of age.
• Cash accountability

Responsibilities:

• Reports directly to the Manager on Duty.
• Responsible for hospitality and guest satisfaction.
• Greet and seat guests.
• Answering phone.
• Taking and packaging of To Go orders.
• Taking all information in regard to reservations.
• Cleanliness in regard to Host/Hostess stand and restrooms.
• To help ensure overall guest satisfaction in any way possible.

USA Hockey Arena is a multi-purpose arena in Plymouth, Michigan, opened in 1996. Originally known as Compuware Sports Arena, It was renamed to USA Hockey Arena in 2015 when the USA Hockey Foundation purchased the arena.
USA Hockey Arena encompasses approximately 170,000 square feet with one main seating level, private suites and press boxes. The creative design of the arena affords the opportunity to provide 3,504 seats for hockey games and 4,500 seats for concerts and other performances.