HOA Community Manager: Board Liaison & Operations

Associa; Dallas (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Associa is seeking an experienced HOA Community Association Manager (CAM) to join our Richardson, TX team. You will coordinate with boards, homeowners, and vendors, and attend board meetings, inspections, and community events as needed under the management agreement.

Ideal candidates excel in customer service and communication, manage multiple projects, and prioritize deadlines while maintaining high standards of professional correspondence.

Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in Community Management, customer service, hospitality or related industry.
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling).
• Proficient in Customer Service and conflict resolution.

Responsibilities

• Acting as or overseeing the primary liaison with the Association Board of Directors, Developers, and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Skills

Customer service

Communication

Time management

Conflict resolution

Teamwork

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Associa is seeking an experienced HOA Community Association Manager (CAM) to join our Richardson, TX team. You will coordinate with boards, homeowners, and vendors, and attend board meetings, inspections, and community events as needed under the management agreement.

Ideal candidates excel in customer service and communication, manage multiple projects, and prioritize deadlines while maintaining high standards of professional correspondence.