Community Association Manager - Raleigh | Board Liaison & Operations

Associa; Raleigh (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Disability insurance

Wellness programs

Job summary

Associa is seeking a Community Association Manager (CAM) to join our team in Raleigh, NC. You will work closely with our clients and vendors, and partner with other Associa departments.

To be successful in this role you will need great customer service skills and the ability to work on multiple projects. Responsibilities include liaising with boards, attending meetings, preparing disclosures and financial statements, reviewing reports, and advising on capital expenditures to maintain community

Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in Community Management, customer service, hospitality or related industry.
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling).
• Proficient in Customer Service and conflict resolution.
• Able to work effectively with others in person and in a group setting.
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in-person.

Responsibilities

• Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Skills

Customer service

Conflict resolution

Time management

Effective communication

Team collaboration

Prioritization

Business writing

Tools

Microsoft Office

Job description

Associa is seeking a Community Association Manager (CAM) to join our team in Raleigh, NC. You will work closely with our clients and vendors, and partner with other Associa departments.

To be successful in this role you will need great customer service skills and the ability to work on multiple projects. Responsibilities include liaising with boards, attending meetings, preparing disclosures and financial statements, reviewing reports, and advising on capital expenditures to maintain community