Portfolio Community Manager: Lead HOA Operations

Paycom - ATS; Plano (TX); On-site; USD 62,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Insurance

HSA

FSA

Education Reimbursement

401K matching

Employee Assistance Program (EAP)

11 paid Holidays

Job summary

RealManage is seeking a Community Association Manager (CAM) to lead day-to-day operations for a portfolio of associations in Plano, TX. You will ensure professional, timely service, align with guiding principles, and collaborate with the DCAM and Boards of Directors to support smooth operations.

Responsibilities include financial oversight, vendor management, and stakeholder reporting, with a focus on homeowner satisfaction and community value.

Qualifications

• CMCA or state equivalent certifications desired.
• Must have a valid driver’s license.
• Minimum 2 to 3 years in property management / community management.
• Proven ability to effectively manage and lead a team.
• Experience managing complex developer portfolios and relationships.
• Strong understanding of community association business and financial statements.
• Excellent organizational, time management, and communication skills.
• High integrity, honesty, professionalism, and customer service orientation.
• Excellent verbal and written communication skills.
• Proficiency in MS Office applications (Word, Excel, and Outlook).

Responsibilities

• Respond promptly to emails and calls within 24 hours and uphold guiding principles.
• Build relationships with residents and promote clear communication.
• Provide updates on collections, compliance, service requests, and work orders.
• Address escalated homeowner concerns professionally.
• Oversee daily operations of multiple communities and guide Boards of Directors.
• Serve as advisor to Boards on contractor selection and planning.
• Develop plans to enhance services, amenities, and efficiency.
• Prepare for Board/Annual Meetings and produce monthly reports.

Skills

Property management

Leadership

Communication

Team management

MS Office

Education

CMCA certification or state equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

RealManage is seeking a Community Association Manager (CAM) to lead day-to-day operations for a portfolio of associations in Plano, TX. You will ensure professional, timely service, align with guiding principles, and collaborate with the DCAM and Boards of Directors to support smooth operations.

Responsibilities include financial oversight, vendor management, and stakeholder reporting, with a focus on homeowner satisfaction and community value.