HOA Community Experience Coordinator

Actionlife; San Francisco (CA); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Health benefits & PTO

Training & development

Career growth

Team culture

Job summary

Action Property Management is seeking a Community Administrative Coordinator for The Infinity in San Francisco. This full-time role handles reception, resident relations, onboarding, amenity management, and event planning to ensure a premier resident experience.

You will coordinate communications, manage calendars, process work orders, and support front desk operations, with a schedule of Monday–Friday 9:00 AM–5:30 PM and a compensation of $27–$28 per hour plus annual bonus.

Qualifications

• Must be 18+ and pass a pre-employment background check and drug screening.
• Minimum 6 months of relevant experience.
• Event planning/coordination experience in HOA/hospitality is highly preferred.
• Strong verbal and written communication skills.

Responsibilities

• Serve as the primary contact for residents, vendors, and guests by phone, email, and in-person inquiries.
• Monitor and manage core inboxes and route inquiries to the appropriate team member.
• Create and distribute communications including weekly newsletters using Canva and Constant Contact.
• Maintain a resident calendar and curate a vendor list for resident use.
• Oversee move-ins and move-outs and onboarding for new residents.
• Process amenity reservations and manage related equipment like fobs.

Skills

Communication

Office equipment

MS Office

Time management

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Canva

Constant Contact

Microsoft Office Suite

Job description

Action Property Management is seeking a Community Administrative Coordinator for The Infinity in San Francisco. This full-time role handles reception, resident relations, onboarding, amenity management, and event planning to ensure a premier resident experience.

You will coordinate communications, manage calendars, process work orders, and support front desk operations, with a schedule of Monday–Friday 9:00 AM–5:30 PM and a compensation of $27–$28 per hour plus annual bonus.