HOA Community Engagement Coordinator

PMP Management; San Francisco (CA); On-site; USD 55,000 - 70,000; Full time

Job summary

PMP Management is seeking an Assistant Community Manager to support our Division Office by handling administrative responsibilities and duties for homeowner associations. This role involves coordinating boards, updating portals, preparing board packets, and communicating with homeowners and vendors.

The ideal candidate will possess excellent writing and communication skills, be highly organized, and deliver extraordinary customer service to our clients.

Qualifications

• 4 Year College Degree preferred but not required.
• 1-2 Years of experience in an administrative role.
• Exceptional writing and communication skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Proficient in reviewing and understanding budgets and financial statements.
• Strong organizational skills.
• Excellent attendance and reliable performance.

Responsibilities

• Provide extraordinary customer service to homeowners, Board Members, and vendors.
• Directly assist the Community Manager with community-related tasks.
• Board packet assembly, including copying, binding, labeling envelopes, and mailing when applicable.
• Updating association portals with current documents, board member names and positions, community calendar, posting minutes, and sending email blasts.
• Communicate and coordinate with third-party vendors.
• Create monthly newsletters.
• Assist with architectural application process.
• Create work orders for vendors and track status.
• Additional duties as assigned.

Skills

Customer service

Communication skills

Writing skills

Organizational skills

PowerPoint proficiency

Microsoft Word proficiency

Microsoft Excel proficiency

Education

4-year college degree (preferred)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

PMP Management is seeking an Assistant Community Manager to support our Division Office by handling administrative responsibilities and duties for homeowner associations. This role involves coordinating boards, updating portals, preparing board packets, and communicating with homeowners and vendors.

The ideal candidate will possess excellent writing and communication skills, be highly organized, and deliver extraordinary customer service to our clients.