Assistant Community Manager - HOA Admin & Engagement

Group Jazz; San Francisco (CA); On-site; USD 52,000 - 72,000; Full time

Job summary

PMP Management in San Francisco is seeking an Assistant Community Manager to support our Association and Community Managers with a range of administrative duties. You will deliver extraordinary customer service to homeowners, boards, and vendors, and help manage everyday operations for high-end communities.

The successful candidate will bring 1–2 years of admin experience, a 4-year degree preferred, strong writing and communication skills, and proficiency with Microsoft Office.

Qualifications

• 4 Year College Degree preferred but not required.
• 1-2 Years of experience in an administrative role.
• Extraordinary customer service skills.
• Exceptional writing and communication skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Proficient in reviewing and understanding budgets and financial statements.
• Strong organizational skills.
• An honest, responsible, optimistic, and enjoyable demeanor.

Responsibilities

• Provide extraordinary customer service to homeowners, Board Members, and vendors.
• Directly assist the Community Manager with community-related tasks.
• Board packet assembly, including copying, binding, labeling envelopes, and mailing when applicable.
• Updating association portals, including but not limited to current documents, board member names and positions, community calendar, posting minutes, and sending email blasts.
• Communicate and coordinate with third-party vendors.
• Create monthly newsletters.
• Assist with architectural application process.
• Create work orders for the appropriate vendor, follow up on status of work orders, and update system notes as necessary.
• Additional duties as assigned.

Skills

Customer service

Writing

Communication

Organization

Problem solving

Attendance

Professional demeanor

Education

4 Year College Degree

Tools

Microsoft Word

Excel

PowerPoint

Job description

PMP Management in San Francisco is seeking an Assistant Community Manager to support our Association and Community Managers with a range of administrative duties. You will deliver extraordinary customer service to homeowners, boards, and vendors, and help manage everyday operations for high-end communities.

The successful candidate will bring 1–2 years of admin experience, a 4-year degree preferred, strong writing and communication skills, and proficiency with Microsoft Office.