Community Manager (LA) — HOA & Association Board Liaison

Group Jazz; Los Angeles (CA); On-site; USD 75,000 - 110,000; Full time

Job summary

PMP Management, a leading association management firm, seeks a Community Manager for the Los Angeles Division. You will manage 5 to 7 HOA associations with strong support from an Associate Manager and a full administrative team, focusing on client service and operations.

The ideal candidate has a 4-year degree, HOA portfolio or on-site management experience, and excellent customer service skills. Proficiency with MS Word, Excel, and Outlook is expected, along with the ability to review budgets

Qualifications

• 4 Year College Degree preferred.
• 2 Years of experience as an HOA portfolio or on-site manager preferred.
• CMCA certification preferred.
• Extraordinary customer service skills.
• Proficient in Microsoft Word, Excel, and Outlook.
• Able to quickly learn and understand company used software programs.

Responsibilities

• Acts as or oversee the primary liaison with the Association Board of Directors and homeowners.
• Oversee the operation and administration of the Association in accordance with the management agreement and the Association’s policies and procedures.
• Perform administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure PMP Management tools are being effectively utilized such as maintenance calendar, action item tracker, financial summaries, delinquency tracker, etc.
• Review monthly financial reports and financial summaries.
• Provide and/or oversee recommendations to the Association’s Board of Directors and committees on items that need to be addressed within the community.
• Set-up, attend and facilitate Board meetings as per PMP standard.
• Prepare Board packages according to PMP’s “Absolutes” and standard.
• Assist Board of Directors/Architectural Review Board with the architectural review process and/or routine inspections as necessary.
• Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
• Conduct walks/inspections of the communities as required in the management contract.
• Other duties as assigned.

Skills

Customer service

Organization

Communication

Education

4 Year College Degree

Tools

MS Word

MS Excel

Outlook

Job description

PMP Management, a leading association management firm, seeks a Community Manager for the Los Angeles Division. You will manage 5 to 7 HOA associations with strong support from an Associate Manager and a full administrative team, focusing on client service and operations.

The ideal candidate has a 4-year degree, HOA portfolio or on-site management experience, and excellent customer service skills. Proficiency with MS Word, Excel, and Outlook is expected, along with the ability to review budgets