HOA AR Specialist — Drive Community Cash Flow (Hybrid)

HOA Talent; Reston (VA); Hybrid; USD 57,308,000 - 74,501,000; Full time

Job summary

HOA Talent is seeking an Accounts Receivable Specialist in Reston, VA for a hybrid role. You will own the owner-ledger, posting payments, billing assessments, managing delinquencies, and answering balance inquiries from homeowners, managers, and attorneys.

The role requires 2+ years AR experience, proficiency with high-volume payments (lockbox, ACH), and solid Excel skills. HOA accounting experience with Jenark/Homewise is a plus.

Qualifications

• 2+ years of accounts receivable experience.
• Experience posting high-volume payments, including lockbox and ACH/direct debit.
• Experience with late fees, delinquency tracking, and collections processes.
• Intermediate to advanced Excel skills.
• Strong attention to detail and comfort following standard procedures.
• Customer service experience handling account and balance inquiries.

Responsibilities

• Post lockbox, credit card, ACH/direct debit, and scanned check payments to owner accounts in Jenark.
• Post recurring assessments monthly or quarterly, update annual assessment amounts, and generate community invoices and coupon books.
• Charge late fees, send late and collection letters, refer delinquent accounts to collections, and post legal fees.
• Complete resale and estoppel requests in Homewise, provide balance information, and process settlements and new owner records.
• Process refunds, returned and rejected payments, prepaids, write-offs, and foreclosed properties.
• Set up new communities in the AR module with beginning balances and maintain direct debit enrollments.
• Complete the monthly Schedule A and maintain accurate AR records.
• Respond to homeowner, community manager, and attorney inquiries by phone, email, and walk-in.

Skills

Accounts receivable

High-volume payment posting

Excel skills

Attention to detail

Customer service

Education

Associate degree in accounting or related field

Tools

Jenark

Homewise

CINC

Vantaca

Caliber

TOPS

Job description

HOA Talent is seeking an Accounts Receivable Specialist in Reston, VA for a hybrid role. You will own the owner-ledger, posting payments, billing assessments, managing delinquencies, and answering balance inquiries from homeowners, managers, and attorneys.

The role requires 2+ years AR experience, proficiency with high-volume payments (lockbox, ACH), and solid Excel skills. HOA accounting experience with Jenark/Homewise is a plus.