HOA & Condo AR Specialist

ADP, Inc.; Saint Petersburg (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

ADP, Inc. in St. Petersburg, FL is seeking an Accounts Receivable Specialist to manage AR records for HOA/Condominium portfolios, post payments, and support timely collections.

The role emphasizes accuracy, organization, and customer service in a property-management context. The ideal candidate has 2+ years of AR or related experience, strong Excel skills, and familiarity with HOA or property management software.

Qualifications

• Two or more years of accounts receivable, accounting, collections, or property management experience preferred.
• HOA, condominium, community association, or property management experience strongly preferred.
• Experience with homeowners or unit-owner accounts highly desirable.
• Proficiency with Microsoft Excel.
• Experience with property management software preferred.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.

Responsibilities

• Manage daily accounts receivable activities for assigned HOA and condominium association portfolios.
• Accurately post homeowner and unit owner payments, assessments, fees, credits, and adjustments to association accounts.
• Monitor outstanding balances and identify delinquent accounts requiring follow-up.
• Review homeowner account ledgers for accuracy and resolve discrepancies in a timely manner.
• Process and reconcile electronic payments, checks, ACH payments, lockbox deposits, and other payment methods.
• Prepare and distribute account statements, payment confirmations, and other homeowner account documentation.
• Respond to homeowner and association inquiries regarding account balances, payments, assessments, late fees, and account history.
• Coordinate with CAMs, Portfolio Managers, Association Managers, and accounting teams regarding account issues and collections.
• Assist with the preparation and posting of recurring monthly assessments and special assessments.
• Review and process account adjustments, charge reversals, refunds, and credits in accordance with company and association policies.
• Monitor delinquent accounts and assist with the collections process, including demand letters, payment arrangements, and escalation of accounts in accordance with association policies and applicable regulations.
• Coordinate with collection attorneys and third-party collection agencies when accounts are referred for further collection activity.
• Maintain accurate documentation of collection activities, correspondence, payment arrangements, and account resolutions.
• Perform regular account reconciliations and research discrepancies between accounting records, bank activity, and homeowner ledgers.
• Assist with month-end and year-end accounting activities related to accounts receivable.
• Support the preparation of accounts receivable reports, aging reports, delinquency reports, and other financial reporting as requested.
• Assist with annual assessment increases, special assessments, late fee assessments, and other association billing activities.
• Maintain confidentiality of homeowner and association financial information.
• Ensure all transactions and account activity are processed in accordance with company procedures, association governing documents, and applicable laws and regulations.
• Collaborate with internal departments to ensure accurate and timely resolution of homeowner account issues.
• Perform other accounting and administrative duties as assigned.

Skills

Accounts Receivable

HOA Accounting

Delinquency & Collections

Microsoft Excel

Property Management Software

Communication

Organization

Time Management

Accountability

Confidentiality

Analytical Thinking

Customer Service

Education

Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field

Tools

CINC Software Systems

Job description

ADP, Inc. in St. Petersburg, FL is seeking an Accounts Receivable Specialist to manage AR records for HOA/Condominium portfolios, post payments, and support timely collections.

The role emphasizes accuracy, organization, and customer service in a property-management context. The ideal candidate has 2+ years of AR or related experience, strong Excel skills, and familiarity with HOA or property management software.