HOA Administrative Assistant – Community Operations

Associa; Fredericksburg (VA); On-site; USD 23,000 - 26,000; Full time

Job summary

Associa is hiring a full-time Administrative Assistant to support its HOA community in the Fredericksburg, VA area. The role runs 8:30am - 5:30pm and involves greeting homeowners and visitors, handling calls and emails, coordinating vendors, and preparing notices and board materials.

The position requires 2+ years of clerical experience in a corporate setting, strong communication skills, and the ability to manage multiple projects with attention to detail. Pay is $17-$19 per hour.

Qualifications

• 2+ years of office assistant or clerical experience in a corporate setting with experience in the single-family, multi-family, vacation rental, or hospitality industries preferred.
• Excellent communication skills (written and spoken) and conflict resolution techniques.
• Service driven, customer focused, and team oriented.

Responsibilities

• Greet homeowners, visitors, Board members, and vendors on site.
• Manage phones, daily emails, mass emails, and all correspondence.
• Research and respond to inquiries.
• Conduct resale and compliance inspections.
• Schedule and coordinate maintenance contractors and vendors onsite.
• Create and mail HOA violation notices.
• Assist in preparing hearing letters and submitting architectural review applications.
• Review and approve invoices.
• Issue and activate pool and clubhouse passes.
• Schedule and send board meeting reminders.
• Assemble documents for board packets.
• Other duties as directed.

Skills

Communication skills

Conflict resolution

Customer service oriented

Team oriented

Tools

MS Office Suite

Job description

Associa is hiring a full-time Administrative Assistant to support its HOA community in the Fredericksburg, VA area. The role runs 8:30am - 5:30pm and involves greeting homeowners and visitors, handling calls and emails, coordinating vendors, and preparing notices and board materials.

The position requires 2+ years of clerical experience in a corporate setting, strong communication skills, and the ability to manage multiple projects with attention to detail. Pay is $17-$19 per hour.