Hmong Speaking Insurance Customer Service

Juan Cervantes - State Farm Agency; Saint Paul (MN); Presencial; USD 38.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary plus bonus

Paid time off

Life Insurance

Retirement plan

Educational & CE reimbursements

Growth opportunities

Descripción de la vacante

Juan Cervantes - State Farm Agency in Saint Paul, MN, seeks a dedicated Insurance Customer Service professional. The role focuses on assisting clients with insurance inquiries, policy changes, and billing while delivering a high-quality, needs-based customer experience.

The ideal candidate has sales or customer service experience, strong interpersonal and written/verbal communication skills, and a people-oriented mindset. Growth opportunities are available within the agency.

Formación

• Experience in sales or customer service.
• Excellent interpersonal and communication skills.
• People-oriented with a customer focus.

Responsabilidades

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including insurance inquiries, coverages, policy changes, transfers and billing.
• Educate customers about insurance options using a needs-based review process.
• Maintain a strong work ethic with a total commitment to success each and every day.

Conocimientos

Sales experience

Customer service

Interpersonal skills

Communication skills

People-oriented

Descripción del empleo

Hmong Speaking Insurance Customer Service

About this position

Hmong Speaking Insurance Customer Service

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Customer Service. We seek an energetic professional interested in helping our business grow through value-based sales conversations and remarkable customer experience.

If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus /bonus
• Paid time off (vacation and personal/sick days)
• Life Insurance
• Once tenured, Retirement plan
• Educational & CE reimbursements
• Valuable experience
• Growth potential/Opportunity for advancement within my office

Requirements

• Sales and/or Customer Service Experience
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented