Customer Relations Representative - State Farm Agent Team Member

Aron Schuhrke - State Farm Agent; Lowell (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

Paid time off

Growth opportunities

Job summary

State Farm Agent Team Member is seeking a Customer Relations Representative to support our office. You will build trusted relationships, respond to inquiries about coverage, billing, and claims, and deliver a friendly, professional customer experience.

This role rewards teamwork and a proactive service mindset. Excellent communication skills are essential, and a willingness to obtain Property & Casualty and Life & Health licenses.

Qualifications

• Excellent communication skills - written, verbal and listening.
• People-oriented and customer-focused.
• Self-motivated with a strong work ethic.
• Ability to work in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance inquiries, coverages, billing, and claims.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Excellent communication

People-oriented

Self-motivated

Customer service oriented

Team player

Windows experience

Tools

Windows

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Simple IRA
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Self-motivated
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Ability to work in a team environment
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)