HIV Clinic Administrative Specialist

Medical University of South Carolina; Charleston (SC); On-site; USD 40,000 - 68,000; Full time

Job summary

Medical University of South Carolina is seeking an Administrative Coordinator I to provide essential administrative support for the HIV/Ryan White Program. The role includes patient scheduling, referral coordination, insurance verification, and medication receipt and delivery to the clinic, ensuring timely access and continuity of services.

Responsibilities cover coordinating referrals, addressing payer issues, maintaining records in Epic, and supporting operations with grants-based funding.

Qualifications

• High school diploma and four years relevant experience in business management, public administration or administrative services; or a bachelor’s degree and two years experience in business management, public administration or administrative services.

Responsibilities

• Coordinating daily administrative operations for the HIV clinic, including calls, scheduling, physician requests, and documentation in Epic.
• Acting as administrative contact for HIV patients and providers, coordinating appointments, renewals, and insurance issues; ensure Ryan White payer reflection.
• Verifying insurance eligibility and benefits across Medicare, Medicaid, private plans; resolving discrepancies and updating patient coverage.
• Maintaining patient data in PE and Epic, processing ADAP applications and benefit changes within deadlines.

Skills

Patient scheduling

Referral coordination

Insurance verification

Patient communication

Education

High school diploma + 4 years experience OR Bachelor's degree + 2 years experience

Tools

Epic

Provide Enterprise (PE)

Job description

Medical University of South Carolina is seeking an Administrative Coordinator I to provide essential administrative support for the HIV/Ryan White Program. The role includes patient scheduling, referral coordination, insurance verification, and medication receipt and delivery to the clinic, ensuring timely access and continuity of services.

Responsibilities cover coordinating referrals, addressing payer issues, maintaining records in Epic, and supporting operations with grants-based funding.