HIV Clinic Operations Coordinator I

MUSC Health; Charleston (SC); On-site; USD 40,000 - 68,000; Full time

Job summary

Medical University of South Carolina (MUSC) in Charleston, SC seeks an Administrative Coordinator I to support the HIV clinic and Ryan White program. Responsibilities include patient scheduling, insurance coordination, and medication delivery, with Epic/PE data management to ensure timely access to care.

The role requires strong administrative skills, attention to payer rules, and collaboration with multiple departments to maintain continuity of services for HIV patients.

Qualifications

• Minimum requirements: a high school diploma and four years relevant experience in business management, public administration or administrative services; or a bachelor's degree and two years experience in business management, public administration or administrative services.

Responsibilities

• Coordinates daily administrative operations for the HIV clinic and processes patient interactions in Epic.
• Addresses patient care needs including scheduling, referrals, and physician requests.
• Verifies insurance eligibility and Ryan White coverage in patient accounts.
• Maintains patient information and manages AIDS Drug Assistance Program (ADAP) applications.
• Facilitates timely referrals and medical record transfers across MUSC and external providers.

Skills

Administrative support

Scheduling

Communication

Insurance verification

Epic awareness

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Tools

Epic

Provide Enterprise (PE)

Job description

Medical University of South Carolina (MUSC) in Charleston, SC seeks an Administrative Coordinator I to support the HIV clinic and Ryan White program. Responsibilities include patient scheduling, insurance coordination, and medication delivery, with Epic/PE data management to ensure timely access to care.

The role requires strong administrative skills, attention to payer rules, and collaboration with multiple departments to maintain continuity of services for HIV patients.