Guest Experience Concierge — Historic Hotel Front Desk

The Highland Dallas; Spokane (WA); On-site; USD 19,468 - 27,727; Full time

Benefits offered by this job

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

Paid Time Off

401K Match

Hotel Discounts

Job summary

The Highland Dallas is looking for a Front Desk Agent in Spokane, Washington. Join our team to create exceptional guest experiences in a dynamic hospitality environment. The role involves greeting guests, handling check-ins, and providing information about hotel services.

Ideal candidates will have excellent communication skills, a high school diploma, and a passion for customer service. Enjoy benefits like medical coverage, dental, and hotel discounts as part of our team.

Qualifications

• Prior cash handling experience is necessary.
• Ability to work flexible hours including weekends and holidays.
• Experience in customer service is preferred.

Responsibilities

• Greet and welcome guests with a warm and friendly attitude.
• Handle check-in and check-out procedures accurately.
• Provide information about hotel facilities and local attractions.
• Respond to guest inquiries and resolve issues professionally.
• Maintain cleanliness and organization of the front desk area.

Skills

Exceptional communication skills

Very good computer skills

Strong problem-solving skills

Ability to multitask

Education

High school diploma or equivalent

Job description

The Highland Dallas is looking for a Front Desk Agent in Spokane, Washington. Join our team to create exceptional guest experiences in a dynamic hospitality environment. The role involves greeting guests, handling check-ins, and providing information about hotel services.

Ideal candidates will have excellent communication skills, a high school diploma, and a passion for customer service. Enjoy benefits like medical coverage, dental, and hotel discounts as part of our team.