Histology Field Service Engineer — Regional Travel

Avantik; Seattle (WA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K with matching contributions

Competitive compensation and bonus

Job summary

Avantik is seeking Field Service Engineers to service histology laboratory equipment in customer sites across assigned regions. You will perform emergency repairs and preventative maintenance, coordinate with the Service Coordinator, and maintain clear communication regarding ETA, status, and completion.

You will also generate service reports, restock parts, and identify opportunities for consumables while supporting contract renewals and PM activities.

Qualifications

• Basic mechanical aptitude required.
• Proficiency with PCs and basic software.
• Excellent verbal and written communication skills.
• Team-oriented with a proactive service mindset.
• Able to lift 50 pounds and stand for long periods.
• Willingness to travel; car provided for site visits.

Responsibilities

• Perform emergency repairs and preventative maintenance per Avantik standards.
• Maintain necessary parts inventory for repairs and PM tasks.
• Evaluate client labs for additional service opportunities.
• Prepare service reports and PM date stickers for instruments.
• Coordinate schedules with clients and communicate ETA and status.
• Document service activities and send reports to the Service Coordinator on-site.
• Restock inventory and conduct warehouse counts as requested.
• Attend FSE meetings and coordinate quotes with office staff.
• Identify potential consumable solutions and generate sales leads.
• Follow up on contract renewals and pending PM jobs.

Skills

Mechanical aptitude

Basic PC skills

Strong communication

Team player

Physical lifting

Willingness to travel

Job description

Avantik is seeking Field Service Engineers to service histology laboratory equipment in customer sites across assigned regions. You will perform emergency repairs and preventative maintenance, coordinate with the Service Coordinator, and maintain clear communication regarding ETA, status, and completion.

You will also generate service reports, restock parts, and identify opportunities for consumables while supporting contract renewals and PM activities.