Field Service Engineer - Histology Lab Equipment

Avantik; Waterbury (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

Bonus programs

Job summary

Avantik is seeking Field Service Engineers to service histology laboratory equipment across Middletown/Waterbury and surrounding areas. You will perform emergency repairs and preventive maintenance, coordinate with customers and the service team, and document service activities on-site.

Travel to customer sites is required, with a provided car. A strong communications skill set, basic mechanical ability, and teamwork are essential as you support labs to ensure fast, accurate diagnoses and high

Qualifications

• Experience in field service or similar roles preferred.
• Strong verbal and written communication skills.
• Willingness to travel to customer sites and work in labs.

Responsibilities

• Perform emergency repairs and preventative maintenance on histology equipment.
• Maintain parts inventory for on-site service and PM tasks.
• Coordinate with customers and Service Coordinator on ETA and status.
• Record service reports and update documentation on-site.
• Generate sales leads by observing client needs during visits.
• Follow up on contract renewals and PM jobs until closure.
• Maintain organized service vehicle and ensure timely site visits.

Skills

Customer service

Communication

Team player

Basic PC skills

Basic mechanical aptitude

Ability to lift 50 lbs

Job description

Avantik is seeking Field Service Engineers to service histology laboratory equipment across Middletown/Waterbury and surrounding areas. You will perform emergency repairs and preventive maintenance, coordinate with customers and the service team, and document service activities on-site.

Travel to customer sites is required, with a provided car. A strong communications skill set, basic mechanical ability, and teamwork are essential as you support labs to ensure fast, accurate diagnoses and high