Hi, Role: Business Analyst Location: Atlanta, GA / Dallas, TX (Hybrid) Duration: 12+ Months Must have:
- Change Management, Business Operations, Business Analysis, Process Documentation
- Healthcare Payer 3+ Yrs of Experience
- Workshops, conducting stakeholder interviews, and preparing assessment deliverables.
Summary
Leads stakeholder discovery and business assessment activities for CXI Platform, Claims, or G&A workstreams, translating current-state insights into actionable business recommendations. CXI Discovery Scope Stakeholder interviews, current-state assessment, operating model review, domain discovery, process discovery, business alignment, and recommendations.
Responsibilities
- Plan and facilitate discovery workshops and stakeholder interviews with business, operations, and product teams.
- Document current-state processes, pain points, business rules, operating model gaps, and opportunity areas.
- Analyze business challenges and translate findings into clear discovery outputs and recommendations.
- Partner with architects, BAs, PMO, and data science teams to align business needs with technical possibilities.
- Prepare executive-ready summaries, discovery observations, and transformation roadmap inputs. Required Qualifications
- 5-8+ years in consulting, business analysis, transformation, or strategic advisory roles.
- Healthcare domain experience is required, with healthcare payer, claims, member experience, G&A, audit, or regulatory workflow exposure preferred based on track assignment.
- Experience facilitating workshops, conducting stakeholder interviews, and preparing assessment deliverables.
- Healthcare payer, claims, CXI/member experience, G&A, or operations transformation experience preferred.
- Strong communication, analytical, presentation, and stakeholder-management skills. Key Competencies / Deliverables Competencies: Business discovery, stakeholder management, operating model assessment, process analysis, executive communication, change enablement.
- Primary deliverables: Workshop outputs, interview notes, process findings, operating model assessment, opportunity list, recommendation pack. In compliance with the salary transparency law, the expected pay range for this role is $40-45/hr. Actual compensation depends on experience and interview evaluation