Healthcare Payer Transformation Analyst

Empower Professionals Inc; Tucker (GA); Hybrid; USD 55,000 - 62,000; Full time

Job summary

Empower Professionals Inc. is seeking a Business Analyst to lead stakeholder discovery and business assessment activities for CXI Platform, Claims, or G&A workstreams, translating current-state insights into actionable recommendations.

The role involves facilitating discovery workshops, documenting current-state processes, and preparing assessment deliverables to inform transformation roadmaps. Strong communication and healthcare domain experience are required.

Qualifications

• 5-8+ years in consulting, business analysis, transformation, or strategic advisory roles.
• Healthcare domain experience is required, with healthcare payer, claims, member experience, G&A, audit, or regulatory workflow exposure preferred.
• Experience facilitating workshops, conducting stakeholder interviews, and preparing assessment deliverables.
• Healthcare payer, claims, CXI/member experience, G&A, or operations transformation experience preferred.
• Strong communication, analytical, presentation, and stakeholder-management skills.

Responsibilities

• Plan and facilitate discovery workshops and stakeholder interviews with business, operations, and product teams.
• Document current-state processes, pain points, business rules, operating model gaps, and opportunity areas.
• Analyze business challenges and translate findings into clear discovery outputs and recommendations.
• Partner with architects, BAs, PMO, and data science teams to align business needs with technical possibilities.
• Prepare executive-ready summaries, discovery observations, and transformation roadmap inputs.

Skills

Change Management

Business Analysis

Process Documentation

Healthcare Domain

Job description

Empower Professionals Inc. is seeking a Business Analyst to lead stakeholder discovery and business assessment activities for CXI Platform, Claims, or G&A workstreams, translating current-state insights into actionable recommendations.

The role involves facilitating discovery workshops, documenting current-state processes, and preparing assessment deliverables to inform transformation roadmaps. Strong communication and healthcare domain experience are required.