HIPAA-Savvy ROI Specialist

Vital Holdings LLC; Huntington Park (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

VRC Companies, LLC’s VitalChart department seeks an ROI Specialist I to process medical records requests for healthcare clients with accuracy and privacy. You will verify authorizations, log requests in ROI software, and ensure compliant releases while maintaining high-quality service and security standards.

The role emphasizes HIPAA compliance, attention to detail, and timely handling of requests across facilities, with collaboration to resolve issues and protect patient privacy.

Qualifications

• High School Diploma (GED) required; degree preferred
• Prior ROI fulfillment experience preferred
• Demonstrated attention to detail and ability to prioritize
• Strong documentation and communication skills
• Ability to maintain productivity and quality
• Proficient in Windows and MS Office; basic HIPAA knowledge

Responsibilities

• Process ROI requests for medical records with accuracy and speed
• Verify patient authorizations for HIPAA compliance
• Log and track requests in ROI software and ensure proper routing
• Handle records retrieval, review, and secure release
• Perform quality control to avoid PHI breaches
• Communicate with requestors and internal teams professionally
• Maintain confidentiality and adhere to policies; protect patient privacy

Skills

Attention to detail

Time management

Communication skills

Microsoft Office

English reading/writing

Education

High school diploma

Bachelor’s degree preferred

Tools

EHR/EMR platforms

Windows environment

Job description

VRC Companies, LLC’s VitalChart department seeks an ROI Specialist I to process medical records requests for healthcare clients with accuracy and privacy. You will verify authorizations, log requests in ROI software, and ensure compliant releases while maintaining high-quality service and security standards.

The role emphasizes HIPAA compliance, attention to detail, and timely handling of requests across facilities, with collaboration to resolve issues and protect patient privacy.