HIPAA-Savvy Medical Records Coordinator

Boston University; Boston (MA); On-site; USD 28,000 - 44,000; Full time

Job summary

Boston University Medical Campus is seeking a Medical Records Coordinator to maintain organized patient records and ensure HIPAA-compliant handling of PHI. The role involves creating digital copies, updating the EHR, and processing records requests from patients and external partners.

The position supports the Clinical Affairs, Administration & Operations teams in coordinating mail, referrals, and incident-related tasks, with a focus on accuracy and customer service.

Qualifications

• High School Diploma required.
• 1–3 years of work experience in a similar or related role.
• Previous experience with customer service highly desired.
• MS Word and Excel knowledge required.
• Strong organizational and time management skills essential.
• Comfortable using computers and technology.

Responsibilities

• Maintain organized medical records and files according to policies.
• Handle protected health information with HIPAA compliance.
• Create digital copies and store records electronically in the EHR.
• Process records release requests from patients and external parties.
• Enter diary notes and respond to emails and phone inquiries.

Skills

Customer service

Organizational skills

Time management

Education

High School Diploma

Tools

MS Word

MS Excel

Job description

Boston University Medical Campus is seeking a Medical Records Coordinator to maintain organized patient records and ensure HIPAA-compliant handling of PHI. The role involves creating digital copies, updating the EHR, and processing records requests from patients and external partners.

The position supports the Clinical Affairs, Administration & Operations teams in coordinating mail, referrals, and incident-related tasks, with a focus on accuracy and customer service.