HIMS & Referrals Specialist - Medical Records

CenterWell Senior Primary Care; Smyrna (TN); Presencial; USD 39 000 - 49 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus incentive plan

Resumo da oferta

CenterWell Senior Primary Care is seeking a Medical Records Clerk 2 to assemble and maintain patients' health information across medical records and charts. The role blends Referrals and HIMS duties with strong administrative responsibilities, requiring accuracy and timely processing in a high-volume environment.

The position offers cross-training in referrals, medical records handling, and coverage support when team members are out, with travel as needed and a 40-hour work week.

Qualificações

• Less than 3 years working knowledge of computers, or a demonstrated technical aptitude.
• Professional appearance and attitude.
• Demonstrated organizational skills.
• Proficiency in Microsoft Word and Excel.
• Requires valid state driver’s license and personal vehicle liability insurance (100/300/100).
• Ability to quickly learn new systems.
• Excellent communication skills, both verbal and written.
• Able to travel locally (overnight occasionally).
• Willing to travel to Market facilities and work in referrals.
• Able to work in a high-volume call queue.

Responsabilidades

• Referral Processing: Be cross-trained in Referrals and able to process referrals accurately and timely.
• Medical Records: Send and request medical records as needed and follow up on outstanding requests.
• Referral Queue Support: Remain actively working the Referral queues throughout the day to support the needs of the market.
• Referral Coverage: When a Referral team member is out, provide coverage by working all Referral buckets assigned to that team member to help prevent backlogs.
• HIMS Coverage: When a HIMS team member is out, provide coverage for all HIMS responsibilities/buckets assigned to that team member.
• Flexibility: Be prepared to shift between HIMS duties and Referral queue support based on staffing, workload, and market needs.
• Teamwork & Accountability: Take ownership of assigned work, communicate concerns or barriers, and help ensure work continues to move efficiently during team member absences.

Conhecimentos

Technical aptitude

Professional appearance

Organizational skills

Communication skills

Travel locally

High-volume calls

Fast learner

Teamwork

Ferramentas

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

CenterWell Senior Primary Care is seeking a Medical Records Clerk 2 to assemble and maintain patients' health information across medical records and charts. The role blends Referrals and HIMS duties with strong administrative responsibilities, requiring accuracy and timely processing in a high-volume environment.

The position offers cross-training in referrals, medical records handling, and coverage support when team members are out, with travel as needed and a 40-hour work week.