HIM Systems & Data Support Specialist

Socket.dev; Bennington (VT); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Generous paid time off

Medical, dental, and vision insurance

Retirement plan with employer match

Employer paid life insurance

Disability insurance

Job summary

UCS in Vermont is seeking a Health Information Management (HIM) Systems Support Specialist to troubleshoot end-user issues, manage user access, and support health information systems across the organization.

This role acts as a liaison between clinical, administrative, and IT functions, contributing to data quality, reporting, and training, with opportunities for training and professional development.

Qualifications

• Advanced Microsoft skills including Outlook, Word, Excel and PowerBI.
• Experience with electronic health records and reporting.
• Strong critical thinking and problem-solving skills.

Responsibilities

• Provide support for help desk tickets and troubleshooting user issues.
• Manage staff user accounts, permissions, and role-based access in accordance with privacy, security, and compliance requirements.
• Assist with developing, maintaining, and updating end-user training documentation to support accurate clinical documentation and consistent use of health information systems.
• Demonstrate working knowledge of health information data storage, access controls, interoperability, and secure information-sharing practices.
• Demonstrate understanding of healthcare business operations, including client throughput, documentation workflows, and their impact on data quality and reporting.
• Demonstrate understanding of the healthcare revenue cycle and the role of health information management in billing accuracy, coding, and reimbursement.
• Assist with technical audits and monitoring related to the EHR.
• Help maintain documentation and workflows.
• Perform basic data pulls, validation, and preparation for internal reporting and external/state reporting requirements.
• Assist with ongoing training for staff on system use, data entry standards, and best practices.
• Identify opportunities to improve system workflows, reporting processes, and user experience.
• Participate in system testing, upgrades, and implementation of new tools or processes.
• Provide feedback and recommendations based on user support trends and system usage.

Skills

Advanced Microsoft skills

Problem solving

Communication

Documentation

Education

Bachelor's degree preferred

Tools

Outlook

Word

Excel

Power BI

Crystal Reports

Job description

UCS in Vermont is seeking a Health Information Management (HIM) Systems Support Specialist to troubleshoot end-user issues, manage user access, and support health information systems across the organization.

This role acts as a liaison between clinical, administrative, and IT functions, contributing to data quality, reporting, and training, with opportunities for training and professional development.