HIM Systems Analyst: Workflow & Data Solutions

10700 Revenue Cycle Organization; United States; On-site; USD 88,828,000 - 139,946,000; Full time

Job summary

Intermountain Health in Salt Lake City, Utah, seeks an HIM Systems Analyst to provide operational guidance and system support for the assigned Region. The role designs, implements, supports and maintains HIM applications and workflows to meet business needs, and identifies improvement opportunities through data analysis.

Responsibilities include analyzing user requirements, reviewing system capabilities, resolving ServiceNow tickets, documenting workflows, and collaborating with clinical,

Qualifications

• Demonstrated experience with technical HIM or HIM Information Management.
• Proficiency in Microsoft Office and internet/email.
• Ability to work in a fast-paced environment.
• Availability to travel is required.

Responsibilities

• Analyzes and documents user requirements, procedures, and problems to automate or improve existing systems/workflows.
• Reviews system capabilities, workflow, and limitations.
• Performs daily, weekly and monthly reviews and analyses of current processes using metrics/reports.
• Researches, troubleshoots, and resolves ServiceNow tickets, chats, emails, and phone calls.
• Documents workflows and status in the ticketing system; adheres to SLAs.
• Designs, implements, supports and maintains HIM workflows and processes.
• Collaborates with clinical, nonclinical and technical teams to identify system needs.

Skills

Interpersonal Skills

Problem-Solving

Critical Thinking

Organization

Data Analysis

HIM Software Project Management

Detail Oriented

Workflow Process

Health Information Management

Education

Associate degree in Health Information Technology

RHIT/RHIA Certification

Bachelor’s degree in Health Information Management or healthcare related field

Job description

Intermountain Health in Salt Lake City, Utah, seeks an HIM Systems Analyst to provide operational guidance and system support for the assigned Region. The role designs, implements, supports and maintains HIM applications and workflows to meet business needs, and identifies improvement opportunities through data analysis.

Responsibilities include analyzing user requirements, reviewing system capabilities, resolving ServiceNow tickets, documenting workflows, and collaborating with clinical,