HIM Systems Analyst

10700 Revenue Cycle Organization; United States; Sur place; USD 88 828 000 - 139 946 000; Plein temps

Résumé du poste

Intermountain Health in Salt Lake City, Utah, seeks an HIM Systems Analyst to provide operational guidance and system support for the assigned Region. The role designs, implements, supports and maintains HIM applications and workflows to meet business needs, and identifies improvement opportunities through data analysis.

Responsibilities include analyzing user requirements, reviewing system capabilities, resolving ServiceNow tickets, documenting workflows, and collaborating with clinical,

Qualifications

• Demonstrated experience with technical HIM or HIM Information Management.
• Proficiency in Microsoft Office and internet/email.
• Ability to work in a fast-paced environment.
• Availability to travel is required.

Responsabilités

• Analyzes and documents user requirements, procedures, and problems to automate or improve existing systems/workflows.
• Reviews system capabilities, workflow, and limitations.
• Performs daily, weekly and monthly reviews and analyses of current processes using metrics/reports.
• Researches, troubleshoots, and resolves ServiceNow tickets, chats, emails, and phone calls.
• Documents workflows and status in the ticketing system; adheres to SLAs.
• Designs, implements, supports and maintains HIM workflows and processes.
• Collaborates with clinical, nonclinical and technical teams to identify system needs.

Connaissances

Interpersonal Skills

Problem-Solving

Critical Thinking

Organization

Data Analysis

HIM Software Project Management

Detail Oriented

Workflow Process

Health Information Management

Formation

Associate degree in Health Information Technology

RHIT/RHIA Certification

Bachelor’s degree in Health Information Management or healthcare related field

Description du poste

Job Summary

This HIM Systems Analyst is responsible for providing HIM operational guidance and system support to the assigned Region. The HIM Systems Analyst conceptualizes, designs, implements, supports and maintains assigned applications. Implements, maintains and supports HIM standards, to meet the business needs of Intermountain Health, drives identification of requirements for document management workflows and standards. Identifies areas of improvements and processes through data analysis and designs innovative solutions.

Essential Functions

• Analyzes and documents user requirements, procedures, and problems to automate or improve existing systems and/or workflows.
• Reviews system capabilities, workflow, and limitations.
• Performs daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports.
• Researches, troubleshoots, prioritizes and resolves assigned ServiceNow tickets, chats, emails, and phone calls.
• Documents in ticketing system and responds promptly as guided by service level agreements.
• Documents workflows, configure and/or build activities, change management adherence, end user notifications, training information and status reporting in the appropriate system.
• Innovates, designs, implements, supports and maintains workflows, processes and HIM identified work.
• Collaborates with clinical, nonclinical and technical support teams to identify system needs and opportunities for improvement.
• Ensures compliance with Health Information Management standards.

Skills

• Interpersonal Skills
• Problem-Solving
• Critical Thinking
• Organization
• Data Analysis
• HIM Software Project Management
• Detail Oriented
• Workflow Process
• Health Information Management

Required Qualifications

• Demonstrated experience with technical HIM or HIM Information Management required.
• Demonstrated proficiency in computer skills including Microsoft Office, internet and email required.
• Demonstrated ability to work in a fast-paced environment.
• Availability to travel is required.

Preferred Qualifications

• Associate degree in Health Information Technology or Bachelor's degree in Health Information Management or healthcare related field from an accredited institution.
• Education is verified.
• RHIT/RHIA Certification.

Physical Requirements

• Sitting for long periods of time.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
• Frequent interactions with providers, colleagues, customers require caregiver to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location & Compensation

• Location: Key Bank Tower, Nevada Central Office. Work City: Salt Lake City. Work State: Utah.
• Scheduled Weekly Hours: 40.
• Hourly rate: $31.01 - $48.84 (Actual hourly rate dependent upon experience.)

Benefits

• We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
• Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment.

Equal Opportunity Statement

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

About Intermountain Health

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Job Description Details

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

Employment Status

All positions subject to close without notice.