HIM Release of Information Clerk

TriState Health; Clarkston (WA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, and Vision

Flexible Health Spending Account

Dependent Care Spending Account

Retirement - 403(b) with matching

Job summary

TriState Health in Clarkston, WA is seeking a dedicated Release of Information Clerk to process requests in a hybrid environment. You will assist patients and authorized representatives with accurate completion of Authorization to Release Information forms, maintain privacy, and support HIM staff as needed.

This full-time position offers weekday hours, a collaborative team, and benefits including health, dental and vision coverage, paid time off, and retirement plan options.

Qualifications

• High School diploma or GED required.
• Two-year Medical Records program preferred.
• Two years provider office experience preferred.
• HIPAA knowledge preferred.

Responsibilities

• Assist patients and authorized representatives with accurate completion of Authorization to Release Information forms.
• Assist in answering release of information questions and provide guidance to staff.
• Maintain security of medical records to protect patient privacy and confidentiality.
• Assist in covering other HIM duties as needed, such as Switchboard Operator.

Skills

Medical terminology

Verbal and written communication

Phone etiquette

Interpersonal skills

Microsoft Word

Microsoft Excel

Education

High School diploma or GED

Two-year Medical Records program (preferred)

Tools

Word

Excel

Job description

Responsible for processing release of information requests in hybrid environment that includes electronic, paper and other electronic media. Assist patients and representatives with accurate completion of Authorization to Release Information forms. Assists other staff members with release of information questions. Maintains security of medical records to protect patient privacy and confidentiality. Ability to read, analyze and understand the content of the medical record. Assists in covering other duties in HIM, as needed, such as Switchboard Operator.

Position is full-time, Monday-Friday, 8am-5pm.

Education and Training:

• High School graduate or GED, required.
• Graduate of a two-year program in Medical Records, preferred.

Experience:

• Two years previous provider office experience, preferred.
• Knowledge of HIPAA laws, preferred.

Skills and Abilities:

• Familiarity with medical terminology, anatomy and physiology, preferred.
• Strong verbal and written communication skills, excellent phone etiquette, strong interpersonal skills.
• Strong computer skills including Word, Excel, other office software.

Benefits Overview:

• Paid Time Off
• Medical, Dental, and Vision
• Flexible Health Spending Account and Dependent Care Spending Account
• Retirement - 403(b) with matching contributions

TriState Health is a not-for-profit, critical access hospital and medical campus, community owned and operated since 1955. As the largest employer in Asotin County, TriState remains committed to our mission of caring for the community and ensuring, “Your Health Is Our First Priority.”

Serving an 8-county region in Washington, Idaho, and Oregon, TriState Health continues to receive awards for excellent service to the community such as “2025 Get with the Guidelines Gold in Rural Stroke” and “1 of 6 Top Recommended Hospitals in Washington State." TriState proudly promotes a 4:1 nurse to patient ratio, with an even lower ratio for critical care patients.

L ocated in Clarkston, WA, and nestled within the Lewis Clark Valley - a hidden gem found at the confluence of the Snake and Clearwater Rivers and at the mouth of Hells Canyon, America’s deepest river gorge. With a mild climate and a four-seasons environment, the valley offers a wide variety of year-round family friendly happenings. Spend time boating on the river, hiking, skiing at nearby resorts, savoring delicious wines and cuisines, attending sporting events, and more! Enjoy life at your pace, your way, in the beautiful Lewis Clark Valley.

Our Mission:

Your Health Is Our First Priority!

Our Vision:

We place the healthcare needs of our community first by partnering to bring care beyond our walls through innovative technology and collaboration. We are a regional healthcare leader and employer of choice, delivering the highest quality of care to facilitate health, healing, and wellbeing throughout our community and those we touch.

Our Values:

• Quality.Through teamwork, we strive to continuously improve our quality of care and service.
• Compassion.We are the caretakers of our community and we treat each patient, partner, and team member with a tender touch and an unparalleled level of care.
• Respect.We create a culture of respect by engaging professional staff who demonstrates respect for each other, our patients, and their families.
• Collaboration.We seek healthy partnerships – both within and outside our walls – to build teams that deliver the highest quality of care.
• Innovation.We embrace and integrate new ideas and technology to improve our community’s health and wellness.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.