Clinic Support Clerk

TriState Health; Clarkston (WA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, and Vision

Flexible Health Spending Account and 1

Dependent Care Spending Account

Retirement - 403(b) with matching

Employee Assistance Program

Tuition Reimbursement

Life Insurance

Employee Wellness Program

Job summary

TriState Health in Clarkston, WA is seeking a Clinic Support Clerk to update patient records with new information and to scan documents received by electronic fax, mail, or paper records.

You will manage electronic fax lines for multiple physicians, determine documents needing signatures or immediate attention, and cross-train to cover prior authorization, referrals, and new patient applications. Strong organizational skills and the ability to adapt to changing priorities are essential.

Qualifications

• High School Diploma or GED required.
• Medical terminology knowledge and document scanning experience preferred.
• Ability to prioritize and organize workload.

Responsibilities

• Update patient records with new information.
• Scan documents received by electronic fax, mail, or paper records.
• Manage electronic fax lines for multiple physicians.
• Determine documents requiring signatures and documents needing physician, nurse, or staff attention.
• Cross-train to cover prior authorization, referrals, and new patient applications.

Skills

Prioritize & organize

Adapt to changing priorities

Outlook & Excel usage

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

The Clinic Support Clerk will update patient records with new information. Scan new documents received by electronic fax, documents received by mail or documents received from paper records. Manage electronic fax lines for multiple physicians. Determine documents that require signatures and documents that need physician, nurse, or office staff immediate attention. This position will cross-train to cover other areas within the department to include prior authorization, referrals, and new patient applications.

Skills and Abilities

• Ability to prioritize and organize work
• Ability to adapt to sudden changes in work priorities based on the organization, provider, or patient needs
• Computer program such as Microsoft Outlook, Excel, and Work Knowledge is desired

Education and Training

• High School Diploma or GED required

Experience

• Medical background/terminology and document scanning experience is preferred

Benefits Overview

• Paid Time Off
• Medical, Dental, and Vision
• Flexible Health Spending Account and Dependent Care Spending Account
• Retirement - 403(b) with matching contributions
• Employee Assistance Program
• Tuition Reimbursement
• Life Insurance
• Employee Wellness Program

Benefits Overview

• Paid Time Off
• Medical, Vision, and Dental
• Retirement 403(b) with matching contributions
• Life Insurance
• Employee Assistance Program
• Flexible Health Spending Account and Dependent Care Spending Account

TriState Health is a not-for-profit, critical access hospital and medical campus, community owned and operated since 1955. As the largest employer in Asotin County, TriState remains committed to our mission of caring for the community and ensuring, “Your Health Is Our First Priority.”

Serving an 8-county region in Washington, Idaho, and Oregon, TriState Health continues to receive awards for excellent service to the community such as “2025 Get with the Guidelines Gold in Rural Stroke” and “1 of 6 Top Recommended Hospitals in Washington State.” TriState proudly promotes a 4:1 nurse to patient ratio, with an even lower ratio for critical care patients.

Located in Clarkston, WA, and nestled within the Lewis Clark Valley - a hidden gem found at the confluence of the Snake and Clearwater Rivers and at the mouth of Hells Canyon, America’s deepest river gorge. With a mild climate and a four-seasons environment, the valley offers a wide variety of year-round family friendly happenings. Spend time boating on the river, hiking, skiing at nearby resorts, savoring delicious wines and cuisines, attending sporting events, and more! Enjoy life at your pace, your way, in the beautiful Lewis Clark Valley.

Our Mission

Your Health Is Our First Priority!

Our Vision

We place the healthcare needs of our community first by partnering to bring care beyond our walls through innovative technology and collaboration. We are a regional healthcare leader and employer of choice, delivering the highest quality of care to facilitate health, healing, and wellbeing throughout our community and those we touch.

Our Values

Quality. Through teamwork, we strive to continuously improve our quality of care and service.

Compassion. We are the caretakers of our community and we treat each patient, partner, and team member with a tender touch and an unparalleled level of care.

Respect. We create a culture of respect by engaging professional staff who demonstrates respect for each other, our patients, and their families.

Collaboration. We seek healthy partnerships – both within and outside our walls – to build teams that deliver the highest quality of care.

Innovation. We embrace and integrate new ideas and technology to improve our community’s health and wellness.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.