HIM Operations Lead — Compliance, KPIs & Process Excellence

Halifax Health; Daytona Beach (FL); On-site; USD 75,000 - 95,000; Full time

Job summary

Halifax Health in Daytona Beach, FL seeks an experienced HIM Operations Supervisor to oversee day-to-day HIM Operations, ensuring accurate, timely, and compliant management of medical records including chart completion, record processing, and document imaging.

You will lead, train, and evaluate staff, drive KPI achievement, and partner with physicians and leadership to optimize workflows while maintaining HIPAA and Joint Commission standards.

Qualifications

• Minimum 7 years experience in HIM and/or revenue cycle.
• Associates degree preferred.
• Extensive knowledge of state and federal requirements for medical record documentation and retention.
• Extensive knowledge of HIPAA requirements.
• RHIT or RHIA preferred.
• Epic Experience Preferred.
• Strong interpersonal skills required to effectively communicate and motivate staff.
• Ability to train and motivate others.

Responsibilities

• Supervise HIM Operations staff, including hiring, scheduling, training, and timely performance evaluations.
• Responsible for executing and meeting KPIs as determined by leadership.
• Responsible for oversight of staff including individual goal setting and mentorship for growth.
• Identify areas for efficiency and process improvement, providing proactive solutions or recommendations.
• Implement changes as directed by leadership, including data from Analysts and business parters within revenue cycles, for workflow and quality improvement.
• Ensure timely processing of health records to support clinical and administrative needs.
• Maintain positive relationships with physicians and department leadership.
• Escalate department issues and concerns to IT, operational, and HIM leadership as appropriate.
• Conduct team huddles to communicate organizational updates, common trends, and encourage team members.
• Serve as the subject matter expert for HIM chart completion and record processing.
• Maintain adherence to HIPAA, Joint Commission, and organizational policies.
• Other duties as assigned

Skills

Leadership

Communication

Staff Training

Performance management

Process improvement

Education

Associates degree preferred

Tools

Epic

Job description

Halifax Health in Daytona Beach, FL seeks an experienced HIM Operations Supervisor to oversee day-to-day HIM Operations, ensuring accurate, timely, and compliant management of medical records including chart completion, record processing, and document imaging.

You will lead, train, and evaluate staff, drive KPI achievement, and partner with physicians and leadership to optimize workflows while maintaining HIPAA and Joint Commission standards.