HIM Operations Supervisor

Staff_02 Halifax Staffing Inc.; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

Halifax Health is seeking an experienced HIM Operations Supervisor to oversee day-to-day HIM Operations activities including chart completion, record processing, and imaging. You will lead training, performance management, and ensure regulatory compliance across the department.

Ideal candidates have 7+ years in HIM/revenue cycle, HIPAA expertise, and RHIT/RHIA credentials preferred, with Epic experience, strong communication, and a proven ability to coach staff and meet KPIs.

Qualifications

• Minimum 7 years experience in HIM and/or revenue cycle
• Associates degree preferred
• Extensive knowledge of state and federal requirements for medical record documentation and retention
• Extensive knowledge of HIPAA requirements
• RHIT or RHIA preferred
• Epic Experience Preferred
• Strong interpersonal skills required to effectively communicate and motivate staff
• Ability to train and motivate others

Responsibilities

• Supervise HIM Operations staff, including hiring, scheduling, training, and timely performance evaluations.
• Responsible for executing and meeting KPIs as determined by leadership
• Responsible for oversight of staff including individual goal setting and mentorship for growth
• Identify areas for efficiency and process improvement, providing proactive solutions or recommendations
• Implement changes as directed by leadership, including data from Analysts and business parters within revenue cycles, for workflow and quality improvement
• Ensure timely processing of health records to support clinical and administrative needs.
• Maintain positive relationships with physicians and department leadership
• Escalate department issues and concerns to IT, operational, and HIM leadership as appropriate
• Conduct team huddles to communicate organizational updates, common trends, and encourage team members.
• Serve as the subject matter expert for HIM chart completion and record processing
• Maintain adherence to HIPAA, Joint Commission, and organizational policies
• Other duties as assigned

Skills

Interpersonal skills

Communication

Leadership

Training & motivation

Education

Associates degree

RHIT

RHIA

Tools

Epic

Job description

Day (United States of America) HIM Operations Supervisor

The HIM Operations Supervisor is responsible for overseeing the day-to-day activities of the Health Information Management (HIM) Operations team. This role ensures accurate, timely, and compliant management of medical records, including chart completion, record processing, and document imaging. The supervisor provides leadership, training, and performance management for HIM Operations staff to meet and maintain departmental goals and regulatory compliance.

JOB QUALIFICATIONS:

• Minimum 7 years experience in HIM and/or revenue cycle required
• Associates degree preferred
• Extensive knowledge of state and federal requirements for medical record documentation and retention
• Extensive knowledge of HIPAA requirements
• RHIT or RHIA preferred
• Epic Experience Preferred
• Strong interpersonal skills required to effectively communicate and motivate staff
• Ability to train and motivate others

DUTIES AND RESPONSIBILITIES:

• Supervise HIM Operations staff, including hiring, scheduling, training, and timely performance evaluations.
• Responsible for executing and meeting KPIs as determined by leadership
• Responsible for oversight of staff including individual goal setting and mentorship for growth
• Identify areas for efficiency and process improvement, providing proactive solutions or recommendations
• Implement changes as directed by leadership, including data from Analysts and business parters within revenue cycles, for workflow and quality improvement
• Ensure timely processing of health records to support clinical and administrative needs.
• Maintain positive relationships with physicians and department leadership
• Escalate department issues and concerns to IT, operational, and HIM leadership as appropriate
• Conduct team huddles to communicate organizational updates, common trends, and encourage team members.
• Serve as the subject matter expert for HIM chart completion and record processing
• Maintain adherence to HIPAA, Joint Commission, and organizational policies
• Other duties as assigned

We're glad you're here. As a cornerstone of our community, we need strong, compassionate and talented medical professionals just like you. Our team works together to ensure that families receive the highest-quality care in a pleasant setting where they feel valued.

Fraudulent website operators have been trying to direct applicant communication to WhatsApp or other encrypted messaging platforms (Telegram, Signal, etc.) - Halifax Health will only communicate by phone and from halifax.org email addresses.

Recognized as one of the 50 Top Cardiovascular Hospitals™ in the United States by IBM Watson Health™, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer treatment center with five outreach locations, the area’s largest hospice, a center for inpatient rehabilitation, outpatient rehabilitation clinics, primary care walk-in clinics, a clinic specializing in women’s health, a pediatric care community clinic, five pediatric medical practices, a home health care agency and an exclusive provider organization. Halifax Health offers the area’s only Level II Trauma Center, Thrombectomy-Capable Stroke Center (TSC), Center for Transplant Services, Pediatric Intensive Care Unit, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level III Neonatal Intensive Care Unit that cares for babies born earlier than 28 weeks.