HIM Operations Supervisor

Halifax Health ExpressCare; Daytona Beach, Northern (FL, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Halifax Health ExpressCare seeks an experienced HIM Operations Supervisor to oversee the day-to-day Health Information Management activities, ensuring accurate chart completion, record processing, and imaging in a compliant and timely manner.

The role provides leadership, training, and performance management for HIM Operations staff to meet departmental goals and regulatory requirements, coordinating with IT and leadership to uphold HIPAA and Joint Commission standards.

Qualifications

• Minimum 7 years experience in HIM and/or revenue cycle required.
• Associates degree preferred.
• Extensive knowledge of state and federal requirements for medical record documentation and retention.
• Extensive knowledge of HIPAA requirements.
• RHIT or RHIA preferred.
• Epic Experience Preferred.
• Strong interpersonal skills required to effectively communicate and motivate staff.
• Ability to train and motivate others.

Responsibilities

• Supervise HIM Operations staff, including hiring, scheduling, training, and timely performance evaluations.
• Responsible for executing and meeting KPIs as determined by leadership.
• Responsible for oversight of staff including individual goal setting and mentorship for growth.
• Identify areas for efficiency and process improvement, providing proactive solutions or recommendations.
• Implement changes as directed by leadership, including data from Analysts and business partners within revenue cycles, for workflow and quality improvement.
• Ensure timely processing of health records to support clinical and administrative needs.
• Maintain positive relationships with physicians and department leadership.
• Escalate department issues and concerns to IT, operational, and HIM leadership as appropriate.
• Conduct team huddles to communicate organizational updates, common trends, and encourage team members.
• Serve as the subject matter expert for HIM chart completion and record processing.
• Maintain adherence to HIPAA, Joint Commission, and organizational policies.

Skills

Leadership

Staff training

Performance management

Interpersonal skills

Project coordination

Education

Associates degree

Tools

Epic

Job description

Day (United States of America)HIM Operations SupervisorThe HIM Operations Supervisor is responsible for overseeing the day-to-day activities of the Health Information Management (HIM) Operations team. This role ensures accurate, timely, and compliant management of medical records, including chart completion, record processing, and document imaging. The supervisor provides leadership, training, and performance management for HIM Operations staff to meet and maintain departmental goals and regulatory compliance.**JOB QUALIFICATIONS:*** Minimum 7 years experience in HIM and/or revenue cycle required* Associates degree preferred* Extensive knowledge of state and federal requirements for medical record documentation and retention* Extensive knowledge of HIPAA requirements* RHIT or RHIA preferred* Epic Experience Preferred* Strong interpersonal skills required to effectively communicate and motivate staff* Ability to train and motivate others**DUTIES AND RESPONSIBILITIES:*** Supervise HIM Operations staff, including hiring, scheduling, training, and timely performance evaluations.* Responsible for executing and meeting KPIs as determined by leadership* Responsible for oversight of staff including individual goal setting and mentorship for growth* Identify areas for efficiency and process improvement, providing proactive solutions or recommendations* Implement changes as directed by leadership, including data from Analysts and business parters within revenue cycles, for workflow and quality improvement* Ensure timely processing of health records to support clinical and administrative needs.* Maintain positive relationships with physicians and department leadership* Escalate department issues and concerns to IT, operational, and HIM leadership as appropriate* Conduct team huddles to communicate organizational updates, common trends, and encourage team members.* Serve as the subject matter expert for HIM chart completion and record processing* Maintain adherence to HIPAA, Joint Commission, and organizational policiesOther duties as assigned