Hilton Garden Inn Atlanta Midtown - Front Desk Agent

Aimbridge Hospitality; Atlanta (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Disability Insurance

Life + AD&D

Paid Time Off

Employee Assistance Program

401(k) Plan

Hotel Discounts

Training Programs

Job summary

Aimbridge Hospitality, LLC in Atlanta seeks a Front Desk Agent to deliver warm welcomes, smooth check-ins, and friendly farewells at our Midtown property. You will be the face of the hotel, guiding guests with efficiency and a smile.

The role requires flexible 7am-3pm and 3pm-11pm shifts on weekdays and weekends, strong guest service, and teamwork. Experience with hotel software and MS Office is helpful, with benefits including Daily Pay and comprehensive coverage.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: you bring warm vibes and top-tier service to make guests feel at home.
• Communication Champ: you communicate clearly, confidently, and with a smile to keep operations smooth.
• Quick-Thinking Problem Solver: you think fast and turn challenges into happy endings.
• Multitasking Marvel: you juggle reservations, check-ins, check-outs, and financial details efficiently.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High School Diploma or Equivalent

Tools

Hotel Management Software

Microsoft Office

Job description

We are looking for someone flexible and available to work a 7am-3pm and 3pm-11pm shift weekdays and weekends.

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Find us in Midtown, less than two blocks from Georgia Tech and the Midtown MARTA station, providing Downtown access. The Georgia Aquarium and Piedmont Park are both less than two miles away. Enjoy our fitness center and outdoor pool. Our restaurant offers cooked-to-order breakfast and dinner, and our 24-hour store is packed with snacks. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us!

Application deadline for Colorado positions: We are looking for someone flexible and available to work a 7am-3pm and 3pm-11pm shift weekdays and weekends.