Higher-Ed Administrative Assistant – Records & Registration

Coppin-State-University; Baltimore (MD); On-site; USD 28,000 - 40,000; Full time

Job summary

Coppin State University in Baltimore seeks an Administrative Assistant to support the Registrar and the Office of Records and Registration. This fast-paced role requires accuracy, discretion, and strong communication skills.

Responsibilities include handling academic records, drafting letters, auditing residency/grade changes, managing calendars, and front-counter coverage. A high school diploma or GED and 5 years’ relevant experience are required; higher education experience is preferred.

Qualifications

• Education as stated: High School Diploma or GED.
• Minimum 5 years administrative and front desk office management experience.
• Experience working in higher education is preferred.
• Strong knowledge of Microsoft Office Suite and office software.
• Familiarity with student information systems and database software.

Responsibilities

• Provides administrative support to the Registrar and Records and Registration staff.
• Manage and process Academic Records forms.
• Draft, edit and generate letters, memos, and reports.
• Maintain academic files including residency petitions, withdrawal documents, grade change forms, and legal documents.
• Monitor Records Office email and disseminate request to appropriate staff.
• Maintain Registrar's calendar, coordinate meetings and make travel arrangements.
• Perform residency and grade change audits.
• Take minutes and maintain an action log for Records Office projects.
• Provide coverage for the front counter.
• Ensure Records Counter has appropriate forms and supplies.
• Process purchase requisitions and act as point of contact for office purchases.
• Maintain inventory of supplies.
• Create tracking spreadsheets for incoming mail, office budget and supplies.

Skills

Administrative experience

Front desk experience

Office management

Microsoft Office Suite

Student information systems

Database software

Higher education experience

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Student Information Systems

Database software

Job description

Coppin State University in Baltimore seeks an Administrative Assistant to support the Registrar and the Office of Records and Registration. This fast-paced role requires accuracy, discretion, and strong communication skills.

Responsibilities include handling academic records, drafting letters, auditing residency/grade changes, managing calendars, and front-counter coverage. A high school diploma or GED and 5 years’ relevant experience are required; higher education experience is preferred.