Administrative Assistant I, Higher Ed Operations

HU101 The Howard University; United States; On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Flexible work arrangements

403(b) with company match

Tuition reimbursement

Job summary

Howard University is seeking an administrative professional to support an office with clerical tasks, data entry, and direct customer service. The role emphasizes confidentiality, accurate record keeping, and adherence to university procedures.

Responsibilities include coordinating calendars, assisting with meetings, handling inquiries, and preparing routine documents while maintaining professional communication with faculty, staff, students, and the public.

Qualifications

• Proficient use of standard office equipment and Microsoft Office suite.
• Experience delivering professional customer service and handling inquiries.
• Strong organizational and time-management skills with attention to detail.

Responsibilities

• Provide administrative and customer service support in person, by phone, email, and other channels.
• Respond to routine inquiries and route complex matters to the appropriate person.
• Review documents for accuracy and compliance with procedures; maintain electronic and paper files.
• Coordinate calendars, schedule appointments, and assist with meetings and events.
• Prepare reports, presentations, and routine business documents; assist with data collection for reports.

Skills

Microsoft Office

Customer service

Communication

Time management

Education

Associate Degree

Job description

Howard University is seeking an administrative professional to support an office with clerical tasks, data entry, and direct customer service. The role emphasizes confidentiality, accurate record keeping, and adherence to university procedures.

Responsibilities include coordinating calendars, assisting with meetings, handling inquiries, and preparing routine documents while maintaining professional communication with faculty, staff, students, and the public.