Higher Clerical Officer - CAReS

NHS Scotland; Pennsylvania; On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Annual Leave 35 days including public.

NHS pension scheme

Annual incremental salary progression

Paid sick leave increasing with length

NHS discounts

Job summary

NHS Lanarkshire is seeking a skilled administrative professional to provide a full secretarial service for the ORT prescribing team based within CAReS. You will manage patient databases and ensure accurate records.

You will input data daily into MIDIS and Vision, maintain filing systems, and support the team with management information systems and standard office software. The role requires SVQIII in Secretarial Studies, Higher Grade, and strong interpersonal and communication skills; NHS

Qualifications

• SVQIII in Secretarial Studies/Business Administration required.
• Higher Grade level education and strong communication skills.
• Experience in administrative and clerical roles preferred.

Responsibilities

• Provide secretarial and administrative support to the ORT team with Winscribe and management information systems.
• Manage document retrieval, filing and patient database accuracy for prescribing status.
• Input daily changes to MIDIS and Vision; maintain filing systems and generate reports.
• Maintain patient case notes and ensure availability of up-to-date information.

Skills

Communication skills

Customer care

Education

SVQIII in Secretarial Studies/Business Administration

Tools

MIDIS

Vision

DAISy

SWIS

TrakCare

SCI Gateway

Microsoft Office

Job description

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

• The postholder is required to provide a full administrative and secretarial service for the management of the Opiate Replacement Therapy (ORT) Prescribing service based within CAReS including the management of the prescribing information and patient database systems.

In This Key Role, You Will

• Provide secretarial and administrative support to the integrated team including the use of audio typing (Winscribe) and the use of management information systems and email to facilitate the smooth and effective running of the service.
• Manage all aspects of document retrieval, filing and bring forward systems and to maintain the database, therefore ensuring that standards of protocol and accuracy are achieved, thus ensuring the availability of up to date and accurate information at all times on patient status in respect of prescribing regime/management.
• Daily input to the clinical information systems (MIDIS) and prescribing system (Vision) in respect of all changes to prescribing levels and new referrals, to assist in the smooth, efficient running of the addiction prescribing service. The efficient and effective use of the PC and relevant software packages to produce work to a high standard and to ensure that accurate information is available at all times (eg Microsoft Office Packages, MIDIS, Vision, DAISy, SWIS,SDMD, TrakCare, SCI Gateway)
• The timeous maintenance of patient case notes including the filing of all reports and correspondence to ensure accurate information is readily accessible in relation to planned patient treatment and care. Reporting of equipment/building/fabric repairs/damages.

What You'll Bring

• SVQIII in Secretarial Studies/Business Administration plus previous experience in an Administrative and Clerical role.
• Educated to Higher Grade level.
• Well developed interpersonal skills in customer care.
• Excellent communication skills.

What We Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

• Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children's settings.

For informal discussion, please contact Lauren Brown, Operational Admin Manager on [e-mail]

If you have any questions about the recruitment process or require support with your application, contact Jessica Murphy, Recruitment Administrator on [e-mail]

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Unless otherwise stated, the deadline for applications is 23:59 hours on the closing date.

Please note, CVs will not be accepted.