High-Volume Shop Service Advisor

Gee Automotive Companies; Ford (WA); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Medical and Dental insurance

Life Insurance

Employee Assistance Plan

Telehealth

401(k) with Company Match

Paid Time Off

Employee pricing on parts and service

Job summary

Ford of Kirkland is seeking an experienced Main Shop Service Advisor for immediate hire in Kirkland, WA. This high-volume dealership offers steady commission opportunities and a culture that emphasizes respect, training, and career growth.

Responsibilities include driving service sales, coordinating technician time, communicating repair needs clearly, and maintaining accurate orders. Competitive benefits and a clear path for advancement are provided.

Qualifications

• 1–3 years of experience as an Automotive Service Advisor (Ford or dealership experience preferred)
• Team-oriented mindset with the ability to collaborate effectively with technicians, management, and customers
• Strong attention to detail with accurate documentation, follow-up, and repair order management
• Excellent communication and customer service skills
• Ability to multitask in a fast-paced, high-volume environment

Responsibilities

• Deliver prompt, professional, and customer-focused service from write-up through vehicle delivery
• Maximize service sales by effectively presenting recommended maintenance and repair options
• Manage and schedule technician time to help meet and exceed departmental sales and productivity goals
• Clearly communicate repair needs, timelines, estimates, and any changes throughout the service process
• Prioritize customer safety and vehicle reliability when recommending services
• Maintain accurate repair orders and documentation to ensure efficiency and compliance
• Build long-term customer relationships that drive repeat business and high CSI scores

Job description

Ford of Kirkland is seeking an experienced Main Shop Service Advisor for immediate hire in Kirkland, WA. This high-volume dealership offers steady commission opportunities and a culture that emphasizes respect, training, and career growth.

Responsibilities include driving service sales, coordinating technician time, communicating repair needs clearly, and maintaining accurate orders. Competitive benefits and a clear path for advancement are provided.