Automotive Service Advisor — Six-Figure Earnings Path

DODGE CHRYSLER JEEP OF KIRKLAND; Kirkland (WA); On-site; USD 72,000 - 156,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401k with match

Paid time off

Holidays

Job summary

Dodge Chrysler Jeep of Kirkland in Kirkland, WA is seeking a friendly, driven Service Advisor to join our growing team. You will greet customers, listen to concerns, and communicate with technicians to determine services and timelines.

We offer great benefits, competitive compensation including commissions, and a family-owned dealership environment focused on customer satisfaction. Previous service-advisor experience is preferred, with strong communication and multitasking abilities.

Qualifications

• Experience as a service advisor or automotive customer service.
• Strong communication and problem-solving skills.
• Customer-first attitude and professional demeanor.
• Ability to multitask in a busy service drive.

Responsibilities

• Greet service customers with a professional, welcoming attitude.
• Listen to vehicle concerns and document issues clearly.
• Communicate with technicians to determine service needs and timelines.
• Provide accurate cost and time estimates for services.
• Recommend maintenance and repair services based on history.
• Keep customers informed throughout the service process and ensure timely pickup.

Skills

Excellent communication

Problem solving

Customer service

Multitasking

Automotive knowledge

Team player

Tools

DMS software

Job description

Dodge Chrysler Jeep of Kirkland in Kirkland, WA is seeking a friendly, driven Service Advisor to join our growing team. You will greet customers, listen to concerns, and communicate with technicians to determine services and timelines.

We offer great benefits, competitive compensation including commissions, and a family-owned dealership environment focused on customer satisfaction. Previous service-advisor experience is preferred, with strong communication and multitasking abilities.