High-Volume Shop Service Advisor – Commission-Based

Gee Automotive Group; Kirkland (WA); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Telehealth

401(k) with company match

Paid time off

Employee pricing

Job summary

Ford of Kirkland is a high-volume Ford dealership in Kirkland, WA, seeking an experienced Main Shop Service Advisor. The role offers strong commission potential ($80,000–$150,000 annually) and Ford factory training. You’ll manage write-ups, schedule technicians, and drive service sales in a fast-paced shop environment.

We value teamwork, consistency, and customer-focused communication, with a path for career growth and industry-leading CSI results. Join our award-winning team today.

Qualifications

• 1–3 years of experience as an Automotive Service Advisor (Ford or dealership experience preferred).
• Team-oriented mindset with the ability to collaborate effectively with technicians, management, and customers.
• Strong attention to detail with accurate documentation, follow-up, and repair order management.
• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced, high-volume environment.
• Must be 18+ with a valid driver's license and clean driving record, able to pass background checks.

Responsibilities

• Deliver prompt, professional, and customer-focused service from write-up through vehicle delivery.
• Maximize service sales by presenting recommended maintenance and repair options.
• Manage and schedule technician time to meet/exceed departmental sales and productivity goals.
• Clearly communicate repair needs, timelines, estimates, and changes throughout the service process.
• Prioritize customer safety and vehicle reliability when recommending services.
• Maintain accurate repair orders and documentation for efficiency and compliance.
• Build long-term customer relationships that drive repeat business and high CSI scores.

Skills

Automotive Service Advisor

Customer service

Communication

Team collaboration

Job description

Ford of Kirkland is a high-volume Ford dealership in Kirkland, WA, seeking an experienced Main Shop Service Advisor. The role offers strong commission potential ($80,000–$150,000 annually) and Ford factory training. You’ll manage write-ups, schedule technicians, and drive service sales in a fast-paced shop environment.

We value teamwork, consistency, and customer-focused communication, with a path for career growth and industry-leading CSI results. Join our award-winning team today.