High-Volume Ford Service Advisor — Growth Path

Titus-Will Used Cars - Lakewood; Lakewood (WA); On-site; USD 75,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid training

Employee discounts

PTO

Modern equipment

Job summary

Titus-Will Automotive Group in Lakewood, WA seeks an experienced Service Advisor to join our high-volume Lakewood Ford service department. You will greet customers, write repair orders, and recommend services while building trust and long-term relationships.

We offer a strong earning potential with a base salary plus incentives, a busy shop with modern equipment, and opportunities for career growth in a family-owned, stable organization.

Qualifications

• 3+ years of experience as a Service Advisor/Writer in a dealership or independent shop.
• Strong customer service and communication skills.
• Ability to thrive in a fast-paced, high-volume environment.
• Valid driver’s license and clean driving record.

Responsibilities

• Greet customers and guide them through the service process
• Write accurate repair orders and clearly communicate service recommendations
• Build trust and long-term customer relationships
• Coordinate with technicians to ensure timely, high-quality repairs
• Meet performance goals while delivering an excellent customer experience

Skills

Customer service

Communication

Fast-paced environment

Driver's license

Job description

Titus-Will Automotive Group in Lakewood, WA seeks an experienced Service Advisor to join our high-volume Lakewood Ford service department. You will greet customers, write repair orders, and recommend services while building trust and long-term relationships.

We offer a strong earning potential with a base salary plus incentives, a busy shop with modern equipment, and opportunities for career growth in a family-owned, stable organization.