High-Volume Revenue Processing Specialist I

PNM; Albuquerque (NM); On-site; USD 40,000 - 64,000; Full time

Job summary

PNM in Albuquerque, NM seeks a Revenue Processing Clerk to handle daily customer payments, post payments, process returns, research discrepancies, and ensure SOX balancing. The role requires a high school diploma with 3–4 years of related experience and proficiency with CIS Banner, InContact and SharePoint.

It involves processing payments, balancing, and handling customer inquiries. The position is on-site in Albuquerque, NM and supports payment processing for multiple clients with a focus on

Qualifications

• High school diploma or GED with three to four years of related experience, or equivalent combination of education and/or experience.

Responsibilities

• Processes customer payments received electronically from multiple third parties.
• Processes agency payment files for customer assistance programs such as GNF and LIHEAP.
• Processes customer payments received via night drop and field collections and coordinates balancing with field collections leadership.
• Verifies payment information, allocates payment distributions, and balances payments posted to accounts.
• Balances daily deposits and ensures SOX compliance related to balancing.
• Handles non-payment related items, including customer requests and enrollment forms.

Skills

CIS Banner

InContact

SharePoint

Microsoft Office

Education

High school diploma or GED

Tools

CIS Banner

InContact

SharePoint

Job description

PNM in Albuquerque, NM seeks a Revenue Processing Clerk to handle daily customer payments, post payments, process returns, research discrepancies, and ensure SOX balancing. The role requires a high school diploma with 3–4 years of related experience and proficiency with CIS Banner, InContact and SharePoint.

It involves processing payments, balancing, and handling customer inquiries. The position is on-site in Albuquerque, NM and supports payment processing for multiple clients with a focus on