High-Volume Order Entry & Support Specialist

RelaDyne LLC; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

RelaDyne LLC in Houston, TX is seeking a detail-oriented Order Entry Representative to provide exceptional support to customers and internal teams by processing orders, answering inquiries, and coordinating service and delivery needs.

The role requires accuracy, strong communication, and the ability to manage competing priorities in a fast-paced environment. Weekend and holiday work may be required. Proficiency in MS Office is expected, and SAP experience is preferred.

Qualifications

• Minimum of one year of experience in a high-volume data entry and customer service environment.
• Minimum of one year of recent phone experience communicating with customers in a corporate environment.
• Proficiency in Microsoft Office applications, including Excel, Outlook, and Word.
• Ability to type at least 30 words per minute (WPM).
• Strong verbal and written communication skills and ability to confirm information with customers.

Responsibilities

• Create and enter sales orders for fuel, tanks, services, and special projects, ensuring accuracy and maintaining detailed notes.
• Answer incoming phone calls and respond to customer inquiries professionally and efficiently.
• Coordinate customer deliveries with other terminals to help ensure timely service.
• Communicate with sales representatives and dispatchers regarding customer requirements and delivery needs.
• Perform other related duties as assigned by management.

Skills

Data entry

Customer service

Phone experience

MS Office

Excel

Typing 30 WPM

Attention to detail

Teamwork

Communication skills

Tools

SAP

Job description

RelaDyne LLC in Houston, TX is seeking a detail-oriented Order Entry Representative to provide exceptional support to customers and internal teams by processing orders, answering inquiries, and coordinating service and delivery needs.

The role requires accuracy, strong communication, and the ability to manage competing priorities in a fast-paced environment. Weekend and holiday work may be required. Proficiency in MS Office is expected, and SAP experience is preferred.