High-Volume Inside Sales: Home Appointment Setter

Matrix Basement Finishing; Arlington Heights (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Matrix Basement Finishing is seeking an experienced Call Center Appointment Setter to join a high-volume, performance-driven sales team. You will contact homeowners, qualify leads, overcome objections, and book in-home appointments for the sales team.

Prior success in outbound appointment setting and inside sales is essential. This role emphasizes fast lead response, structured scripts, and rigorous CRM documentation to drive conversions and meet KPIs.

Qualifications

• Minimum 2 years of recent experience in outbound appointment setting, inside sales, telemarketing, or a high-volume call-center role.
• Proven ability to make high-volume outbound calls daily and meet goals.
• Track record of meeting or exceeding appointment, conversion, or production targets.

Responsibilities

• Make a high volume of outbound calls to new, existing, and aged leads.
• Respond quickly to newly generated leads and qualify homeowners.
• Follow a structured, company-approved call script and build rapport quickly.
• Identify customer needs and project interest through effective questioning.
• Handle objections regarding timing, price, and scheduling; secure qualified appointments.
• Schedule in-home consultations for the sales team and document interactions in the CRM.

Skills

Outbound calling

Appointment setting

Inside sales

CRM

Tools

CRM software

Lead management software

Job description

Matrix Basement Finishing is seeking an experienced Call Center Appointment Setter to join a high-volume, performance-driven sales team. You will contact homeowners, qualify leads, overcome objections, and book in-home appointments for the sales team.

Prior success in outbound appointment setting and inside sales is essential. This role emphasizes fast lead response, structured scripts, and rigorous CRM documentation to drive conversions and meet KPIs.