High-Volume Food Service Supervisor (Union)

Nbcuniversal; California (MO); In loco; USD 37.000 - 41.000; Tempo pieno

Descrizione del lavoro

NBCUniversal is seeking a restaurant supervisor to assist in overseeing quick-service branded restaurants. You will cultivate a cohesive team while showcasing organizational, planning, delegation, mentoring and coaching skills.

You will ensure compliance with laws, support staff and guest programs, supervise hourly teams, manage union considerations, and handle staffing, budgets, and operations with a focus on safe, high-quality guest service.

Competenze

• Minimum 2 years of management and food-service operations experience with 10+ staff.
• Must be available to work weekends, holidays and nights in varying weather conditions.
• Strong written and verbal communication and decision-making skills.
• Experience managing in a union environment.

Mansioni

• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Union guidelines, as well as Company policies and procedures.
• Supports the employee and guest satisfaction programs and ensures the staff understands the importance of the programs.
• Supervises all hourly staff and Seasonal Supervisory staff, provides work direction, performance reviews, and coaching to team
• Ensures company compliance with Union contracts regarding employee work conditions, maintaining discipline and replacing open shifts
• Completion of administrative responsibilities for the department to include team member schedules, FOH & BOH operational, cleanliness and sanitation checklists
• Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards.
• Responsible for supervising employee’s workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations.
• Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service.
• Acts as Environmental Health & Safety Team representative for the employees
• Maintains projected labor budgets. Adjust operations as necessary to budgets, including weekly work schedules.
• Maintain a clean, safe and professional work area.
• Ensure proper hiring, and training content are maintained.
• Ensure the workforce is trained and proficient at operating venues.
• Provide additional support for special events/projects, and venue supervision etc.
• Lead workforce planning, reward and recognition planning, employee events, and employee satisfaction action planning.
• Performs other duties as assigned

Conoscenze

Leadership

Team management

Customer service

Communication

Budgeting

Formazione

Associate or Bachelor’s degree in Hospitality/Business Admin

Strumenti

MS Word

Excel

POS systems (EATEC/Clarity)

Descrizione del lavoro

NBCUniversal is seeking a restaurant supervisor to assist in overseeing quick-service branded restaurants. You will cultivate a cohesive team while showcasing organizational, planning, delegation, mentoring and coaching skills.

You will ensure compliance with laws, support staff and guest programs, supervise hourly teams, manage union considerations, and handle staffing, budgets, and operations with a focus on safe, high-quality guest service.