Lead Quick-Service Restaurant Supervisor

Universal Studios; California (MO); On-site; USD 37,195,000 - 41,328,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid leave

Tuition reimbursement

Discounts and perks

Job summary

NBCUniversal is seeking a capable restaurant supervisor to assist in operating quick service branded restaurants. You will lead a cohesive team, ensuring organizational, planning, and coaching skills are demonstrated.

Responsibilities include scheduling, budgeting, staff development, and compliance with Union contracts, while delivering exceptional guest service in a fast-paced environment. This is a full-time, on-site role with comprehensive benefits and a salary range of $27.00–$30.00 per hour.

Qualifications

• 2+ years of management and food industry experience with 10+ staff.
• Ability to work weekends, holidays, and nights in varying weather.
• Hospitality management or business background preferred.

Responsibilities

• Supervise hourly and seasonal staff; provide direction, reviews and coaching.
• Ensure compliance with laws, union contracts and company policies.
• Manage schedules, labor budgets, and operational checklists.
• Maintain clean, safe work areas and high guest service standards.
• Lead training content and ensure workforce is proficient.
• Support events, venue supervision, and performance improvements.

Skills

People management

Union experience

Food service

Scheduling

Budgeting

Customer service

Education

High School diploma or GED

Hospitality management degree preferred

Tools

MS Word

Excel

POS systems (EATEC & Clarity)

Job description

NBCUniversal is seeking a capable restaurant supervisor to assist in operating quick service branded restaurants. You will lead a cohesive team, ensuring organizational, planning, and coaching skills are demonstrated.

Responsibilities include scheduling, budgeting, staff development, and compliance with Union contracts, while delivering exceptional guest service in a fast-paced environment. This is a full-time, on-site role with comprehensive benefits and a salary range of $27.00–$30.00 per hour.