High-Volume Billing & AR Specialist (Hybrid)

InCharge Energy; Richmond (VA); Hybrid; USD 33,000 - 39,000; Full time

Benefits offered by this job

401(k) matching

Health, dental, and vision

Paid jury duty

Paid holidays

Generous vacation and paid sick leave

Team building events

Office meals and snacks

Job summary

InCharge Energy seeks a detail-oriented Billing & Accounts Receivable Specialist to manage high-volume invoicing, collections, and dispute resolution across diverse contracts and customer accounts. You will review contracts, generate invoices, and ensure accuracy per customer requirements while maintaining documentation for audits.

The role requires 3+ years in billing/AR, strong Excel skills, and experience with ERP/CRM systems such as Microsoft Business Central and Salesforce, in a hybrid

Qualifications

• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred
• 3+ years of hands-on billing, accounts receivable, collections, or Order-to-Cash (O2C) experience
• Experience managing complex, high-value B2B accounts and contract-based billing environments
• Proven success supporting customers within energy, utility, gas, infrastructure, construction, transportation, engineering, manufacturing, or public-sector industries
• Experience managing high-volume invoicing portfolios and large-dollar customer accounts
• Strong knowledge of contract-based billing structures, billing compliance requirements, and invoice documentation practices
• Demonstrated experience performing AR aging analysis, collections activities, and resolution of substantially past-due receivables
• Experience navigating customer escalations and coordinating with internal and external stakeholders to drive payment resolution
• Proficiency with ERP and CRM systems; Microsoft Business Central and Salesforce experience strongly preferred
• Advanced Microsoft Excel skills, including reconciliations, analysis, and reporting
• Strong analytical, organizational, problem-solving, communication, and customer service skills
• Ability to work independently, manage competing priorities, and maintain a high level of accuracy in a fast-paced environment
• Highly organized, detail-oriented, dependable, and results-driven

Responsibilities

• Manage high-volume billing activities, processing 100+ invoices weekly across multiple accounts and contracts
• Review contracts, purchase orders, rate schedules, and supporting docs to ensure invoice accuracy
• Prepare, generate, validate, and submit invoices per customer requirements and deadlines
• Perform AR aging analysis and monitor outstanding balances
• Investigate and resolve significantly past-due invoices and billing escalations
• Coordinate with internal/ external contacts to facilitate approvals and timely payment
• Audit labor charges, contract rates, pricing, and billing data for accuracy
• Process billing adjustments, corrections, and reconciliations with audit trails
• Submit invoices through customer portals and third-party platforms
• Maintain billing records in Microsoft Business Central, Salesforce, and other systems
• Support audit requests with billing documentation and contract support
• Assist with collections and identify process improvements to billing/o2c

Skills

Billing

Accounts Receivable

Collections

Order-to-Cash (O2C)

Microsoft Excel

Microsoft Dynamics/ERP experience

Salesforce

Contract-based billing

Education

Associate's or Bachelor's degree in Accounting/Finance/Business Administration

Tools

Microsoft Business Central

Salesforce

Job description

InCharge Energy seeks a detail-oriented Billing & Accounts Receivable Specialist to manage high-volume invoicing, collections, and dispute resolution across diverse contracts and customer accounts. You will review contracts, generate invoices, and ensure accuracy per customer requirements while maintaining documentation for audits.

The role requires 3+ years in billing/AR, strong Excel skills, and experience with ERP/CRM systems such as Microsoft Business Central and Salesforce, in a hybrid