High-Volume Auto Service Advisor — Earn $80k+ with Growth

Ford Hyundai of Kirkland; Firloch (WA); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Medical and Dental insurance

Company-Paid Life Insurance

401(k) with Company Match

Generous Paid Time Off

Exclusive employee pricing

Job summary

Ford of Kirkland is seeking an experienced Main Shop Service Advisor to deliver prompt, professional, and customer-focused service from write-up through vehicle delivery, while maximizing service sales and coordinating technician time to meet department goals. You will clearly communicate repair needs and timelines, prioritise safety, and maintain accurate documentation throughout the service process.

The role offers strong earning potential with a pay range of $80,000 to $150,000 annually, plus

Qualifications

• 1–3 years of experience as an Automotive Service Advisor (Ford or dealership experience preferred).
• Strong teamwork and collaboration with technicians, management, and customers.

Responsibilities

• Deliver prompt, professional, and customer-focused service from write-up through vehicle delivery.
• Maximize service sales by effectively presenting maintenance and repair options.
• Manage and schedule technician time to meet department goals.
• Clearly communicate repair needs, timelines, estimates, and changes throughout the service process.
• Prioritize customer safety and vehicle reliability when recommending services.
• Maintain accurate repair orders and documentation for efficiency and compliance.

Skills

Customer service

Communication

Attention to detail

Team player

Multitasking

Job description

Ford of Kirkland is seeking an experienced Main Shop Service Advisor to deliver prompt, professional, and customer-focused service from write-up through vehicle delivery, while maximizing service sales and coordinating technician time to meet department goals. You will clearly communicate repair needs and timelines, prioritise safety, and maintain accurate documentation throughout the service process.

The role offers strong earning potential with a pay range of $80,000 to $150,000 annually, plus