High-Touch Luxury Resident Concierge

Paycom; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Housing opportunities within ourcommun

Retirement planning with company match

Paid time off

Job summary

Northwood Ravin is seeking a Concierge in Nashville to be the first point of contact for residents and guests, delivering elevated experiences through attentive service and clear communication. The role requires a service-driven mindset and a polished presence in the community.

You will support concierge desk operations, coordinate with onsite teams, and ensure seamless service execution while fostering a welcoming environment for residents and visitors alike.

Qualifications

• Experience in hospitality, customer service, luxury retail, or service environments with elevated standards.

Responsibilities

• Manage concierge desk operations with accuracy and discretion.
• Act as central point of coordination between residents and onsite teams.
• Maintain lobby visibility and a polished hospitality presence.
• Create a consistent, polished resident experience by recognizing residents and anticipating needs.
• Handle resident requests with judgement and follow-through to resolve issues.

Skills

Hospitality

Customer service

Luxury retail

Job description

Northwood Ravin is seeking a Concierge in Nashville to be the first point of contact for residents and guests, delivering elevated experiences through attentive service and clear communication. The role requires a service-driven mindset and a polished presence in the community.

You will support concierge desk operations, coordinate with onsite teams, and ensure seamless service execution while fostering a welcoming environment for residents and visitors alike.